KBI Downloads for Remote Agencies

If you are having a problem, and the KBI staff suggests you send us a file for testing and review, please use this link to upload it to us over a secure connection:

Upload a File to Evermac Solutions (SSL Encrypted)

KIBRS Gateway

Backup Notes

Once you start sending data through the KIBRS Gateway you need to initiate a consistent backup procedure. Data is retained there for logging and transaction tracking, so losing it may cause problems synchronizing with the CJIS Law application, and subsequent submissions to the KBI.

Backup Options

Complete Backup

The easiest and best backup is to make a separate copy of the C:\Program Files\GWKIBRS\ folder and all it's subfolders (or whereever it was installed). You can setup a batch file using the COPY or XCOPY command to copy all the files to another location, or use a backup program.

Data File Only Backup

If you want to save space, you could just backup the data files and not the programs. Here are the file extensions you need to backup (make sure to get those in subfolders too):

.dbf
.cdx
.fpt
.dbc
.dcx

Tips

Make sure the backup is not on the same drive, or a drive crash will lose the original and backed up data.
Always try to have the KIBRS Gateway programs shutdown when running the backup or the backed up version may get corrupted.

Restoring A Backup

If you need to restore and you only backed up data files, you will first need to

Download and reinstall a full setup (which is not likely the most current)
Restore your backup up data over the files from the install
Attempt a "Send To KBI" to get the latest version, or download and install the updates

When Batch Status "S" Doesn't Change

We have had occasions when a sent batch doesn't get changed to completed. It just stays as an "S". The KBI server may have processed the batch, but for some reason, the response didn't get updated in the client KIBRS Gateway.

Reverting "Sent" Batches

There is a feature in the KIBRS Gateway program that reverts "Sent" batches so they will be submitted again. This happens after 45 days from the original submission. The KBI server will look them up to see if they were already processed and if so, it will rebuild the response file to inform the client of the status. Essentially, this should finalize the client batches that were in limbo.

There are cases where a batch may have a problem loading into the KBI repository, and it will continue to wait in limbo until the KBI staff can determine the problem. These will not send back a response file yet.

Edit the CONFIG.FPW file in Notepad to include revert setting:


			title=KIBRS Gateway

			PATH=

			help=off

			talk=off

			echo=off

			exclusive=off

			escape=off

			safety=off

			resource=off

			development=off

			DAYS_BEFORE_REVERT=5

Changing the Revert Period

Here is something you can do to change the period from 45 days down to a smaller number, like 5 days. Note that typically, you don't want a short period or your KIBRS Gateway will resend batches that just have not had a chance to load yet on the server. Most batches load within a day, but sometimes it can take 3 or 4 days.

Follow these steps to change this setting:

Click your Start button, then click Run...
Type in "notepad" and press Enter or click OK.
From File menu in Notepad, choose Open and locate your GWKIBRS folder (default location is C:\Program Files\GWKIBRS).
In the "File Name" field, enter "CONFIG.FPW" and click Open button.
Add a new line to the bottom (unless it's already there) with a new option "DAYS_BEFORE_REVERT=5" (see example).
From the File menu, choose Save, then close Notepad.

The next time the Gateway runs, it will look for any sent batches 5 days or older and attempt to revalidate and resend them. When done, you may want to push the revert period back up a bit, like to 10 days or more. Taking the line out of the CONFIG.FPW file will cause the default 45 days to be used.